Video streaming can put a superior strain on your network than the majority of Internet tasks. See below for important information on how to improve internet speed while watching HockeyTV content! Network Connection Video streaming is one of the most ...
Change Billing Info
To change your Billing Info, access the Account page from the Navigation Menu. Once on the Account page, under the Profile heading, you can change your Billing Info. Enter the information and select “Update Profile”. NOTE: If you are being billed ...
Account and Billing Emails
Communications (such as account notifications or billing information) are considered transactional and necessary for account management. Here are some important emails to look out for: New Subscription Email Sent when you successfully purchases a ...
Troubleshoot Video Streaming Issues
HockeyTV video streaming issues can be caused by many factors. By troubleshooting your internet or device connection, you may be able to play your videos again. Please try the following steps: Internet Speed The quality of your home or cell-phone ...
How do I change my billing date?
To change your billing date, you’ll need to cancel your account and wait for the subscription expire. Once the subscription is expired, restart it on the date you’d like to be billed on. If you cancel in the middle of your billing cycle, the ...