Account and Billing Emails

Account and Billing Emails

Communications (such as account notifications or billing information) are considered transactional and necessary for account management. Here are some important emails to look out for:

New Subscription Email 

Sent when you successfully purchases a new subscription. This initial email includes your first invoice. 

Subscription Change 

Sent when a subscription is changed. When the subscription is changed "at renewal", the email is not sent until the subscription renews and the change is made. 

Subscription Expired 

Sent when a subscription is either immediately terminated or when a canceled subscription has reached the end of its billing cycle. 

Subscription Canceled 

Sent when the current billing cycle ends and the subscription is terminated on their account. 

Payment Confirmation 

Sent whenever a payment is successfully processed. 

Renewal Reminder 

Sent 7 days prior to inform you of an upcoming subscription renewal. 


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