Check Your Internet Speed

Check Your Internet Speed

The HockeyTV video player supports both SD and HD quality streams. We recommend a minimum dedicated connection of 4000 Kbps (4 Mbps) or above to enjoy HD quality streams. If your download speed is below 4000 Kbps (4 Mbps), you may experience difficulties viewing video. To verify your network connection on the web, we recommend visiting any of the following websites:

www.speedof.me 

For additional information about network connections and troubleshooting, please submit a support ticket here
    • Related Articles

    • WiFi, Cellular, Satellite and Hot Spots Connections

      If you are using a network from a restaurant, office, university/college, hotel or any other public WiFi—check with the network administration to ensure video streaming platforms, such as HockeyTV are allowed and not blocked. Keep in mind, that ...
    • Desktop and Network

      Some quick and easy troubleshooting steps are listed below to help you get a better viewing experience. Refresh your current internet browser by holding the SHIFT key and hitting the REFRESH button. Close your current internet browser and open a new ...
    • Important Information for Streaming Live Video

      When streaming live video, it is crucial to know your internet speeds. Before trying any troubleshooting steps, be sure that your internet connection itself isn't the problem. Your Wi-Fi could be working but not your ISP. You could be connected but ...
    • Buffering Video

      To prevent a video from stopping to load, your network component "buffers" the video. This means, it downloads the video ahead of what you are watching so you don't have to wait for more of the video to be received by your player. When the streaming ...
    • Troubleshooting Network Connection Issues

      Intermittent or weak internet connectivity are one of the most common causes of streaming issues. Frequent re-buffering or loading while viewing a stream generally indicate a slow or interrupted internet connection. We have several troubleshooting ...