Account and Billing Emails
Communications (such as account notifications or billing information) are considered transactional and necessary for account management. Here are some important emails to look out for: New Subscription Email Sent when you successfully purchases a ...
How do I change my billing date?
To change your billing date, you’ll need to cancel your account and wait for the subscription expire. Once the subscription is expired, restart it on the date you’d like to be billed on. If you cancel in the middle of your billing cycle, the ...
To change your email associated with HockeyTV access the Account page from the Navigation Menu. Once on the Account page, select “Change Email” under the Contact Info heading. Then enter the requested information. An email will be sent to you with ...
To change your username associated with HockeyTV access the Account page from the Navigation Menu. Once on the Account page, under the Profile heading, you can change your Username. Enter the new information and select “Update Profile”.
You may have noticed an increase in your monthly or annual subscription billing. Several states in the Unites States have a streaming tax that has now been implemented on HockeyTV. While checking your invoice you will see this listed as a Tax. ...