Apple TV App Troubleshooting
find your Apple TV is suffering from poor overall performance or you are having
issues with our app; you can try restarting the device by going to Settings > System
> Restart. Alternatively,
if the device is unresponsive you can use the Apple TV remote to force restart
the unit. To force restart the Apple TV, simultaneously hold the home and menu
buttons. After holding both buttons down for approximately 10 seconds, the
white light of the Apple TV device will begin flashing. When this occurs, let
go of both buttons and the Apple TV will restart.
restarting your device does not resolve the issue, try deleting and reinstalling the HockeyTV app. To delete the app, highlight it on the Home
screen using your remote, and hold down the touch pad. When the HockeyTV app
icon starts to shake, press the Play/Pause button on your remote, and select Delete. After deleting the app, restart your AppleTV device, then visit the App Store and
search for HockeyTV to reinstall the app.
Android App Troubleshooting
In-App Video Issues If you are experiencing any difficulties viewing games on the HockeyTV app, you can try the following general troubleshooting steps to see if they resolve the issue. Try watching HockeyTV again in between each step to see if the ...
iOS App Troubleshooting
In-App Video IssuesIf you are experiencing any difficulties viewing games on the HockeyTV app, you can try the following general troubleshooting steps to see if they resolve the issue. Try watching HockeyTV again in between each step to see if the ...
Amazon Fire TV App Troubleshooting
If you are having trouble logging in to the HockeyTV app on your Amazon Fire TV device, you may need to reset your password. Certain password symbols are incompatible with the app for your Amazon Fire TV devices. If you have the symbols “!, %, #, or ...
Apple TV Setup
To get started and install the Apple TV HockeyTV app you will need: 4th Generation Apple TV or higher, Siri Remote, and an Apple ID. To find the HockeyTV app, you will need to launch the App Store from the Home Screen of the Apple TV. Once the App ...
Apple TV App Navigation
On the Home Screen of your AppleTV, select the HockeyTV App and open it. Along the left side of the screen, you will see the option to view Live Games by League, Date, or Team as well as On Demand Games. To sign into your account, select any game and ...